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Course locks on blue screen

This is due to flash not installing correctly, visit this link below and download the uninstaller, run this to uninstall flash then visit the lower link to reinstall the flash player https://system.netsuite.com/core/media/media.nl?id=199&c=690757&h=2cc36c7f557e3282630e&_xt=.zip http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash